Terms and Conditions of sale

The following terms and conditions govern the sale of products by Auto Pool Reel. By submitting your order to www.autopoolreel.com you have indicated your acceptance to be bound by these terms and conditions of sale. At the sole discretion of Auto Pool Reel., these terms and conditions may be changed without prior notice at any time before Auto Pool Reel. accepts your order.

Payment Terms

Payment is due by credit card, Interac or Bank Wire Transfer. Once an order is placed by credit card, the credit card account will be verified at the time the order is placed. Should a credit card be declined, so will be the order. No C.O.D. orders are accepted. Orders are processed ONLY upon receipt of payment.

Disclaimer of Warranty

When products are shipped to you, their warranties determined on a per product basis are in effect and are included with the shipment (other than those warranties implied by and incapable of exclusion, restriction or modification under applicable law).

Payment Shipping & Handling Charges & Taxes

The buyer is responsible for any taxes or tariffs associated with your purchase. Please be advised that all freight shipments are curbside delivery only.


Prices shown on the Auto Pool Reel. website do not include shipping and handling or insurance, unless otherwise stated. Neither do the prices include applicable taxes, unless otherwise stated. All prices are in United States or Canadian dollars. The price charged for an order will be the price in effect at the time the order is placed.

Shipping & Risks during Shipping

When products are shipped to you by common carrier, Auto Pool Reel. liability to you for breakage and/or non-delivery of the products by the common carrier to you will be restricted by the limits of liability provided by the common carrier's Terms and Conditions of Carriage.

Lost & Damaged Products

All lost or damaged products must be reported to Auto Pool Reel. by writing or e-mail only. Verbal reports are not accepted, and this report must be made within 14 days of receiving a product. Please submit claims to: info@autopoolreel.com

Order Cancellations & Changes

For the benefit of our customers, we attempt to process orders as rapidly as possible. As such, orders may be shipped from our warehouse for fulfillment very soon after they are placed. Due to the increased difficulty of locating orders once they have begun the fulfillment process, we will not be able to make any order changes or cancellations once they have reached this stage of processing.

Please review orders very carefully prior to submission and, in the event that a cancellation is necessary, please contact us as soon as possible. This will increase the likelihood that we are able to cancel your order before it goes to the warehouse for fulfillment. Unfortunately, no guarantees can be made.

Limited Warranty

See Auto Pool Reel Warranty.

Product Appearance and Imagery Online

Auto Pool Reel may, from time to time, alter the appearance, packaging or part(s) included with a particular product supplied. The product design specifications are subject to change based on parts and components availability and required changes.

Limitation of Liability

The maximum liability to you for products purchased from Auto Pool Reel. shall be limited to the purchase price you have paid for the products. Also, Auto Pool Reel. will not be liable for any property damage, personal injury, loss of use, interruption of business, loss of profits, incurred labour charges, incurred water or material charges or other consequential, indirect, incidental, punitive or special damages. This applies to all situations however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or otherwise, other than those damages that are incapable of limitation, exclusion or restriction under applicable law.

THE RETURN POLICY IS NOT A WARRANTY. Auto Pool Reel reserves the right to change or to cancel it at any time before accepting your order. For all refunds, you need to precisely follow the return procedures to ensure the return of your refund. You need to also allow a reasonable period of time for the product to arrive at our warehouse and pass an inspection process. When your return is accepted, we will process your refund as soon as possible.


These Terms and Conditions shall be interpreted under and governed by the federal laws of Canada, without giving effect to conflicts of law rules. Headings used in these Terms and Conditions are for convenience of reference only and are not intended to be part of, or to affect the meaning or interpretation of, these Terms and Conditions.

No Modification

Any additional or altered terms attached or adhering to an order shall be null and void and without effect, unless agreed to in writing by Auto Pool Reel. These terms and conditions may not be modified, altered or amended without the written agreement of Auto Pool Reel.


If any provision of these terms and conditions is held to be illegal, invalid or unenforceable, in whole or in part, the legality, validity and enforceability of the remaining provisions shall not be affected or impaired. The terms and conditions stated herein are declared to be severable.


You may not assign this agreement without prior written consent from Auto Pool Reel. Auto Pool Reel. is the intended beneficiaries of this agreement. If there is any inconsistency between this agreement and other agreement included with or relating to products purchased from Auto Pool Reel, this agreement shall take precedence.

Linking and Framing the Website

Links to the website without the express permission of Auto Pool Reel. are strictly prohibited. Auto Pool Reel reserves the right to cancel and revoke any permission it may give to link to the website at any time, for any reason, without any notice, and without any liability to you or any other person. The framing of the website or any of its content in any form and by any method is strictly prohibited.

Merchandise Return Procedure

See Auto Pool Reel Warranty.

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